Refunds
A full (100%) refund of matriculation, tuition and other fees will be granted to a student only under the following circumstances:
- A student officially drops a class prior to the published Drop Deadline for the Full Term and Express Schedule.
- A student officially drops a Special Registration class prior to the published Drop Deadline. A Special Registration class is defined as a class with beginning and ending dates that do not coincide with the beginning and ending dates published for the Full Term Schedule.
- A student is registered for a class that is cancelled by the College.
- A student is called to active military duty and officially withdraws from classes. The student must present his or her formal “Orders to Report for Duty”.
A student receiving Financial Aid may receive refunds based on the Federal Refund regulations.
Other than the four conditions outlined above, the only other refund requests considered by the College will be those in which extraordinary circumstances beyond the student’s control are supported by third party documentation. The extraordinary circumstance and dates of third party documentation must match the dates of the semester for which a drop with refund is being requested.
The following are considered eligible requests:
- Death of immediate family member—Request must be accompanied by documentation of the death and your relationship to the deceased. (Immediate family member is limited to parents, spouse, children and siblings.)
- Medical emergency—Provide a letter from a physician or healthcare agency, on letterhead indicating an illness or medical emergency of such severity that it prevents you from continuing in your course(s). The letter must include dates that match the semester for which the DWR is being requested. If the medical situation relates to an immediate family member, you must provide proof of family relationship and documentation to verify your role as a caretaker for the family member.
- Call to active military duty—Provide copy of military orders relevant to the term.
Students who believe their situation qualifies for consideration have no later than the last day of the semester immediately following the one for which the drop with refund is being requested to submit an official Request for Refund and any required documentation to an advisor. The advisor will verify all the documentation and forward to their Campus President or Administrative Director. Those individuals will then make a recommendation and students will be informed in writing of the decision. (Note: Drop with refund requests for spring semesters will have until the end of Summer B to be submitted.)
The process of refunding fees for classes begins as soon as possible following the published Drop Deadline for that semester and continues on a periodic basis for the remainder of that semester. Any monies owed to the College by a student will be deducted before a refund is issued.
Refunds will be mailed 2 - 4 weeks after the Drop Period ends.
Individuals can refer to the District Board of Trustees policy Manual, 6Hx11-7.14, for detailed information regarding student refunds.