Collection Policy

A student with an outstanding financial obligation will have his/her grades, transcripts, and registration withheld until the outstanding balance is paid in full. Examples of an outstanding financial obligation are a returned check, deferment, fee deficiency, Financial Aid over-award, fine, or other financial obligation.

The College will make every effort to notify the student of the obligation. Notifications will be sent to the student's RiverMail account. If no response is received, the College reserves the right to send all accounts deemed delinquent to an external collection service. Once an account is submitted to collections, all collection costs will be added to the outstanding balance of the delinquent account. The student will be responsible for all collection costs incurred.